Can EasyMail open email links (mail-to links)?

EasyMail can open email links. This gives you comfort especially when you browse the web. When you find a mail address you can simply start composing your mail by clicking on it. EasyMail will handle the rest.

To enable EasyMail to open email links, you must set EasyMail as your default mail application in Windows settings. To change the default apps just click the following link: ms-settings:defaultapps

How can I set EasyMail as my default mail app?

You can set EasyMail as your default mail application in the Windows settings. To do so just follow these steps:

  1. Open the Windows “Start” menu and select “Settings”.

  2. In the Windows Settings select “Apps” and then “Default apps”.

  3. Click on the app below the “Email” section and choose “EasyMail”.

Alternatively you can open the Windows settings by clicking following link: ms-settings:defaultapps

How can EasyMail autostart when I power on my PC?

EasyMail can automatically be started when you power on your PC. Using autostart means your mails will always be only one click away without any delay. If you wish to autostart EasyMail, follow these steps:

  1. Press Win + R on your keyboard and type “shell:startup”

  2. Left click on the EasyMail tile or icon in the start menu and then drag and release it in the open explorer window

For further information please check following website: http://www.intowindows.com/how-to-start-programsapps-at-startup-in-windows-10/

How can I create a desktop shortcut for EasyMail?

Adding a shortcut requires a simple drag and drop action. Left click on the tile or icon in the start menu and then drag and release it on the desktop. For further information please check following website:

https://answers.microsoft.com/en-us/windows/wiki/windows_10-start/quick-tip-create-desktop-shortcuts-in-windows-10/d867565e-34c2-42ad-88da-ccf76a4a9820

How can I add a live tile to my Windows start menu?

EasyMail can show you previews of your mail inbox in your Windows Start Menu. To do so you have to pin the LiveTile of EasyMail to your start menu. The easiest way to do this is via the EasyMail app settings:

  1. Start “EasyMail” and open the settings by clicking the icon in the bottom-left corner

  2. In the EasyMail app settings please select the “Integration” section

  3. Click “Pin to Start Menu” to pin the tile to the start menu

  4. In the Windows Start menu right click on the “EasyMail” tile

  5. Select “Resize” and click on “Wide” or “Large”

Hint: You can also pin account tiles. Account tiles are also LiveTiles but there only previewing the mailbox of one account. In order to pin an account tile just click on “Pin account tile” in step 3.

How can I add EasyMail to my lock screen?

EasyMail can show you the number of unread mails already on your lock screen. Therefore you have to add EasyMail to your lock screen via your Windows settings. To do so follow these steps:

  1. Open the Windows “Start” menu and select “Settings”

  2. In the Windows Settings select “Personalization” and then “lock screen”

  3. Click on one of the “+” buttons below the “Choose apps to show quick status” section

  4. Select “EasyMail” from the list

Alternatively you can open the Windows settings by clicking following link: ms-settings:lockscreen

Can EasyMail start directly into an account or to a service like the calendar?

You can directly navigate to your services (like calendar, notes, etc.) and your accounts. This can either be done using the JumpList or by the use of secondary tiles. To open the JumpList just right click the EasyMail icon in the taskbar or the start menu.

Alternatively, you can pin secondary tiles to your Windows Start menu. Secondary tiles are kind of a shortcut directly to your services or accounts in EasyMail. To pin a secondary tile please follow these steps:

  1. Start “EasyMail” and open the settings by clicking the icon in the bottom-left corner

  2. In the EasyMail app settings please select the “Integration” section

  3. Click “Pin service tile” and select the service which you want to add

Hint: If you want to add an shortcut to one of your mail accounts just click on “Pin account tile” in step 3 instead. Account tiles have the additional advantage that they can show you a preview of the account inbox via its LiveTile functionality.

Can I use a premium license on different devices?

You can use your purchases on up to 10 Windows devices. However, your licenses are bound to your Microsoft account. This means you must be logged in with the same Microsoft account on every device where you want to use the license.

Will I lose my license after a reinstall?

No. Your licenses are bound to your Microsoft account. This means EasyMail will recognize your license after a reinstall. However, you have to make sure that you are still logged in with the same Microsoft account into Windows.

Windows Hello is part of EasyMail Plus. What is Windows Hello?

Windows Hello is a more personal way to sign in to your Windows 10 devices with just a look or a touch. EasyMail Plus also supports Windows Hello. This allows you to protect the access to your mails with your Windows PIN, a fingerprint sensor or face detection. For further information please check following website:

https://support.microsoft.com/en-us/help/17215/windows-10-what-is-hello

I purchased the ad free version but now I see ads again. What is going on?

In very rare case it can happen that EasyMail may experiences problems with the activation of the app. This can happen when you are not logged in the Windows Store or if your Windows Store cache is corrupted.

Please make sure you are logged in the Windows Store. If this is the case please try to reset the cache of your Windows Store. This can easily be done with WSreset.exe. More info can be found here:

https://www.cnet.com/how-to/clear-the-store-cache-in-windows-10/

After the reset please restart the EasyMail app and click on the “Make Ad Free” button below the ad. This will reload the licenses and app activation should now succeed.

How do I logout from one account in EasyMail?

To logout from an account in EasyMail, please click on your avatar in the top-right corner. This will open a dropdown menu. Please click now on the “logout” button. This will log you out from all of your accounts in EasyMail.

Hint: Unfortunately, it is not possible to logout from one account only. If you want to stay in with some accounts, please follow the logout procedure written above. After the logout please just log in again with the accounts which should remain.

How do I disable autocorrect or spell checking in EasyMail?

Spell checking and autocorrect are global Windows 10 features. You can disable this feature in the Windows settings. To do so follow these steps:

  1. Open the Windows “Start” menu and select “Settings”

  2. In the Windows Settings select “Devices”

  3. Choose “Typing” in the left pane

  4. Under “Autocorrect misspelled words” set the toggle to “Off”

Hint: If you want to disable spell checking as well, set also the toggle under “Highlight misspelled words” in step 4 to “Off”

How can I change the language of the autocorrect function?

Spell checking and autocorrect are global Windows 10 features. To change the language of theses features you must add a second language to Windows itself. To do so follow these steps:

  1. Open the Windows “Start” menu and select “Settings”

  2. In the Windows Settings select “Time & Language”

  3. Choose “Region & Language” in the left pane

  4. Click “Add a language” and select the language you want to have

  5. Click on your old language and make sure it is still set as default (Windows display language). This is important as your new language is only for typing

  6. Click on the new language and go to “Options”

  7. Remove the keyboard and add the keyboard type of your PC

Now you can use the language selector (Microsoft call it ‘Input Indicator’) on the right-hand side of the Windows taskbar to switch between the language you want to type in (or use Windows Key + Space Bar to switch language instead). Spell check whilst typing in EasyMail and other Windows Store apps will be for the language you have selected in the taskbar.

Can I print an attachment like PDF?

The printing of attachments is currently not directly supported by EasyMail. To print an attachment, please download the attachment. After download completion open the file. Here you will be able to print it.

How can I add a signature to my mails?

You can change your signature via the Gmail settings. For more information see the following link:

http://www.wikihow.com/Add-a-Signature-to-a-Gmail-Account

How do I uninstall EasyMail?

You can uninstall EasyMail the same way as all other Windows Store apps.

Just right click on the entry of EasyMail in the start menu and select uninstall.

For further information please check following website:

http://www.pcworld.com/article/2954296/windows/how-to-uninstall-programs-and-apps-in-windows-10.html